Wednesday, November 21, 2007

My stay at the Tropicana and the subsequent letter to the management

Dear Tropicana Customer Service,

This past weekend (Saturday Nov. 17th) my brother, cousin and I stayed at your Hotel, in room #4107. The conditions would be deemed unsanitary at the very best. There was a disturbing amount of urine on the bathroom wall. Now bear with me, I am going into detail about this. You, in an office of some sorts, should be able to handle this, as I am only going to describe it with words, we had to stand next to it while using the restroom. The "it" being your urine soaked fetid wall.

The urine was not the average overspray, 'whoops' incident or splish-splash accidental urine. Accidental urine does not reach 5 feet up the wall. I have photos; it is almost to the height of the towel rack. We did not contribute, as we were all housebroken at quite a young age. Even if we were responsible for this, 3 grown men, consuming 4 liters of water per hour, could not match the amount urine on the wall of room #4107.

Also on the wall was some blood next to the towel rack, it was quite old and foul looking. I also have a photo of it. I like taking photos.

Now, a brief rundown of the most abhorrent feature of your hotel room. Again, when your hotel decides to laugh in the face of health codes and gross out its clientele, it does so with an inordinate amount of bodily fluid. I speak, now of the blood, yes the old dried pool of blood featured on not one, but two of the mattresses. This was not merely a case of someone trimming their toenails to the quick and having a trickle of blood get on the mattress, this was paramount to a crime scene. There was so much blood, that for a moment, I almost forgot about my brother and cousin's well being and started thinking about the person (I will give you the benefit of the doubt that it was indeed a human) that the blood came from. Again I have photos of both mattresses.

After seeing the bathroom wall and the mattresses we all agreed to wear out shoes the entire time that we slept in our room. We were justifiably scared of what might have immersed itself into the fabric of your carpet. I feel that my brother, cousin and I have earned a full refund from your hotel. Please refund my credit card immediately. I hope that your day fares far better than that of ours on November 17th, 2007.

Unfortunate guest of Tropicana's room #4107,
Willard Pilgrim

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